Revolutionizing Corrections Technology

300+

16

The World's Most Innovative Company in Corrections

Model Agency Clients

Years of Leading the Way

Follow us, we always lead the way!

Global leader pioneering correctional technology. We focus on enhancing security, operational efficiency, and promoting rehabilitation at the forefront of innovation in corrections.

SmartWatch™

Patents Pending

  • 24 Inmate Communication Apps

The most advanced technology ever introduced to the corrections environment

  • Health & Wellness Monitoring System
  • Real-Time Offender Tracking

Our brand is what other people say about us when we're not in the room.

  • "I wholeheartedly recommend Smart Communications & Scott Holte to any organization seeking a trustworthy and forward-thinking partner. Their commitment to excellence and their passion for fostering genuine relationships with clients make them an invaluable asset in any setting."

  • "From the start, Scotty Holte has treated us not merely as clients but as part of an extended family. His dedication to understanding our unique needs and tailoring solutions accordingly has been invaluable."

  • "I am writing to express my full support and endorsement of Smart Communications and the incredible innovation and technology they provide. Our agency has experienced significant improvements in safety and efficiency as a direct result of their solutions, empowering our staff to perform their duties with confidence & competence."

Connecting Hearts, Changing Lives

Our Connect & Engage program supports free inmate calls, video visitation, and messaging for families.

SmartEvo™ Free Phone Call Program

Connecting families through free calls for inmates, fostering communication and support.

Smartvisit™ Free Video Visitation Program

Enhancing family connections with video visitation options for a more personal experience.

SmartInmate™ Free Messaging Program

Stay in touch easily with our free messaging services designed for inmate and family communication.

Connect & Engage Program

Powered by Smart Innovation & Passion

Corrections "Avoidable" Risk

OUR LIFE SAVING SOLUTIONS ELIMINATE 100% of the CONTRABAND FROM INMATE POSTAL & FRAUDULENT LEGAL MAIL

The death of a correctional officer from exposure to fentanyl hidden within fraudulent legal mail has every facility seeking our patented solutions.

  • Operational Excellence

    • 🏢 Reduced operational costs through streamlined communications

    • 🛡️ Enhanced facility safety and security

    • 📊 Improved staff efficiency and resource allocation

    • 🔄 Lower recidivism rates through better inmate connections

    Financial Impact

    • 💰 Significant return on investment (ROI)

    • 📈 Reduced administrative overhead

    • 🏆 Cost-effective monitoring and management

    • 💵 Revenue generation from premium services

    Security & Compliance

    • 🔒 Enhanced monitoring capabilities

    • 📋 Comprehensive documentation and reporting

    • ⚖️ Reduced legal liability exposure

    • 🎯 Better regulatory compliance

    Staff Benefits

    • 👥 Reduced staff workload

    • 📱 Modern technology integration

    • 🔍 Better investigative tools

    • 🎓 Enhanced operational efficiency

    Facility Management

    • 🏗️ Zero-cost hardware deployment

    • 🔧 Full maintenance coverage

    • 💻 24/7 technical support

    • 🌐 Scalable infrastructure

    Inmate Management

    • 📉 Reduced behavioral incidents

    • ❤️ Improved inmate mental health

    • 🤝 Better staff-inmate relations

    • 📈 Enhanced rehabilitation outcomes

🌟 Program Benefits

  • Strengthens family bonds

  • Improves inmate well-being

  • Significant burden lifted on families

  • Aids in rehabilitation process

📋 How to Participate

  • Simple registration at booking

  • Easy set-up and deployment

  • Schedule visits in advance

🛠️ Support and Assistance

  • FAQ section available

  • Helpline for technical issues

  • Three, Full-time On-site tech representatives

  • Automated Help-Desk for support inquiries

💻 Hardware Delivery

  • SmartEvo™ Phone System & Platform

  • SmartKiosks™ Gen 3 Smart's "Best-in-Class"

  • SmartTablet™: 1 to 1 ratio, No cost, no rentals, with "elective" premium content available @$0.05 cents per/min

🌟 Program Benefits

  • Strengthens family bonds

  • Improves inmate well-being

  • Significant burden lifted on families

  • Aids in rehabilitation process

📋 How to Participate

  • Simple registration at booking

  • Easy set-up and deployment

  • Schedule visits in advance

🛠️ Support and Assistance

  • FAQ section available

  • Helpline for technical issues

  • Three, Full-time On-site tech representatives

  • Automated Help-Desk for support inquiries

💻 Hardware Delivery

  • SmartEvo™ Phone System & Platform

  • SmartKiosks™ Gen 3 Smart's "Best-in-Class"

  • SmartTablet™: 1 to 1 ratio, No cost, no rentals, with "elective" premium content available @$0.05 cents per/min

The Power of Free Communication

Think about the impact:

  • Families no longer as burdened by communication costs

  • Increased contact leading to stronger support systems, better agency outcomes

  • Enhanced inmate morale and potential for successful reintegration

A Model for the Future

Travis County is setting a new standard, demonstrating that progressive policies and cutting-edge technology can work hand-in-hand to create more humane and effective correctional systems. As other counties and states look on, this program stands as a beacon of what's possible when innovation meets compassion.

Through Smart Communications' "Connect & Engage" program, we're not just connecting calls – we're connecting hearts, rebuilding families, and paving the way for a brighter future.

A New Era of Connection

Gone are the days of expensive phone calls and limited contact. Travis County Corrections Bureau, in collaboration with Smart Communications, has launched a free communication service that's transforming lives and strengthening family ties. This isn't just a minor improvement; it's a seismic shift in how we approach inmate welfare and rehabilitation.

Connecting Hearts, Changing Lives

This initiative isn't just about convenience – it's about rebuilding lives & fostering hope

See what’s possible at Smart Summits

Access the corrections world’s leading technology to help accelerate your technology & agency decisions

Predict your agency future by creating it

"I am pleased to endorse Smart Communications as a vital partner in enhancing the operational effectiveness of our correctional facility."

Sheriff Phillip E. Miller, White County, AR

★★★★★

Smart Insights Blog

Discover innovation stories from our leading bloggers. Where new ideas come alive.

Empower Through Education

Transforming lives with innovative education and reentry programs for a brighter future beyond incarceration.

Connecting Families, Strengthening Bonds

We provide free communication services to enhance family connections, improve inmate well-being, and foster a compassionate society. Join us in making a difference through the power of human connection.

Trusted by Families

Join Us

"The summer sun glinted off my grandfather's polished badge as I sat proudly atop his majestic horse during the Fourth of July parade. At just six years old, my chest swelled with pride as the townsfolk lined Main Street, waving flags and calling out "There goes the Lil' Sheriff!"

My grandfather, a respected Sheriff, would walk alongside, his weathered hand never far from the reins, ensuring my safety while allowing me to bask in the moment. The clip-clop of hooves against the pavement, the flutter of red, white, and blue bunting, and the admiring smiles from the crowd became an annual tradition that shaped my early understanding of service, family legacy, and community.

Those parade moments, perched high on that noble steed beside my grandfather, planted the seeds for my lifelong connection to Sheriff's, law enforcement and their dedication to public service."

Scotty Holte, Chief Strategy Officer

A cherished childhood memory

Latest News

Explore our latest projects showcasing our innovative solutions creating model agencies

Smart is "TJA Vendor of the Year"

Recognized for Long Star State Agency Transformations

Tarrant County Partners with Smart

See the Press Release from Tarrant County Sheriff's Office

Smart Transforms New Mexico DOC

Smart's Major Impact on the State's Prison System

Our Texas Client Agencies

Tarrant County
Bell County
Lubbock County
Jefferson County
Denton County
Ector County
Webb County
Brazos County

Smart Communications

"Texas Jail Association Vendor of the Year"

Our Texas Client Agencies

Tarrant County
Bell County
Lubbock County
Jefferson County
Denton County
Ector County
Webb County
Kerr County
Brazos County

Smart Communications

"Texas Jail Association Vendor of the Year"

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Case Study

The relentless smuggling of fentanyl concealed within inmate postal and fraudulent legal mail has led to a surge in overdoses and exposures, leaving officers increasingly alarmed and united in saying, "Enough is enough."

Ending Corrections Opioid Crisis

★★★★★

SmartWatch

Communication and control

Live location tracking and monitoring

Health and wellness monitoring and alerts

Investigative intelligence, voice biometrics

Keyword tracking and covert monitoring

Facility alerts, announcements, digital forms

Patents Pending

Corrections First, Multifunction, Fully Integrated Offender Wearable

Innovation Timeline

2009 — Developed first two-way inmate electronic communications platform in corrections

2010 — Developed industry-leading electronic request system

2015 — Developed MailGuard®, the first and only Patented Postal Mail Elimination system for corrections

2016 — Deployed the SmartTablet™ bringing free education and lowest-cost entertainment options to inmates

2018 — Acquired the first and longest running inmate calling platform in corrections est. 1986

2018 — Acquired the first VOIP inmate calling platform in corrections est. 2002

2019 — Deployed next-generation SmartVisit™ video visitation platform to replace previous platform

2020 — Provided support for video arraignment, funeral visits, and other special-case visitation in support of COVID-19 social distancing efforts

2023 — Developed SmartWatch™ Corrections first inmate wearable device with 24 communications apps, Real-Time Health & Wellness Monitoring, with Inmate Tracking

Scotty Holte, Chief Strategy Officer

"Together, we can explore innovative strategies, enhance operational efficiency, and foster a culture of accountability and support. Your presence will not only enrich our discussions but also empower us to create a framework that benefits everyone involved."

This invitation is a call to action for collaboration and inspiration. We are eager to share our insights and expertise on building a model agency that sets the standard for excellence.

The World's Most Innovative Company in Corrections

Let's Meet

Phone: (281) 896-3349

“It’s really a win-win situation”

Johnathan Logan, CEO of Smart Communications.

New Mexico Corrections Department to launch tablets in prison facilities & stop contraband

Learn how our complete technology suite is enhancing inmate communications with family, keeping drugs out and more.

Smartwatch™ enhances corrections technology with real-time tracking and comprehensive inmate communication applications.

Real-Time Offender Tracking

Monitor offenders effectively with advanced tracking capabilities tailored for correctional environments.

Health Monitoring System

Ensure inmate well-being through integrated health monitoring features designed for corrections facilities.

Inmate Communication Apps

Access a suite of over 24 applications for seamless communication within correctional settings.

SmartWatch™

a giant leap forward, keeping agencies vigilant, connected, and engaged with an impressive suite of twenty-four digital communication apps and services.

Predict your agency future by creating it

Or Call (888) 253-5178

See what’s possible at a Smart Summit

Access the corrections world’s leading technology to help accelerate your technology & agency decisions.

You didn’t come this far to stop

Your brand is what other people say about you when you're not in the room.

  • "I wholeheartedly recommend Smart Communications & Scott Holte to any organization seeking a trustworthy and forward-thinking partner. Their commitment to excellence and their passion for fostering genuine relationships with clients make them an invaluable asset in any setting."

  • "From the start, Scott has treated us not merely as clients but as part of an extended family. His dedication to understanding our unique needs and tailoring solutions accordingly has been invaluable."

  • "The relationship we have developed with Scott is uncommon to say the least. Most of the representatives we have dealt with in other companies simply do not follow through like Scott does."

  • "I am writing to express my full support and endorsement of Smart Communications and the incredible innovation and technology they provide. Our agency has experienced significant improvements in safety and efficiency as a direct result of their solutions, empowering our staff to perform their duties with confidence & competence."

black and white bed linen

Corrections "Avoidable" Risk

OUR LIFE SAVING SOLUTIONS ELIMINATE 100% of the CONTRABAND FROM INMATE POSTAL & FRAUDULENT LEGAL MAIL

The tragic death of a correctional officer from exposure to fentanyl hidden within fraudulent legal mail has every facility seeking our patented solutions.

Ending Corrections Opioid Crisis

World-Class Solutions Portfolio

Explore our diverse range of innovative solutions tailored to empower your agency needs.

Innovating the Future of Corrections

Discover groundbreaking innovations reshaping the corrections world from Smart Communications, the technology powerhouse with an impressive history of first-ever innovations.

200+

15

The World's Most Innovative Company in Corrections

Model Agency Clients

Years of Leading the Way

★★★★★

SmartWatch

Communication and control

Live location tracking and monitoring

Health and wellness monitoring and alerts

Investigative intelligence, voice biometrics

Keyword tracking and covert monitoring

Facility alerts, announcements, digital forms

Patents Pending

Corrections First, Multifunction, Fully Integrated Offender Wearable

  • Operational Excellence

    • 🏢 Reduced operational costs through streamlined communications

    • 🛡️ Enhanced facility safety and security

    • 📊 Improved staff efficiency and resource allocation

    • 🔄 Lower recidivism rates through better inmate connections

    Financial Impact

    • 💰 Significant return on investment (ROI)

    • 📈 Reduced administrative overhead

    • 🏆 Cost-effective monitoring and management

    • 💵 Revenue generation from premium services

    Security & Compliance

    • 🔒 Enhanced monitoring capabilities

    • 📋 Comprehensive documentation and reporting

    • ⚖️ Reduced legal liability exposure

    • 🎯 Better regulatory compliance

    Staff Benefits

    • 👥 Reduced staff workload

    • 📱 Modern technology integration

    • 🔍 Better investigative tools

    • 🎓 Enhanced operational efficiency

    Facility Management

    • 🏗️ Zero-cost hardware deployment

    • 🔧 Full maintenance coverage

    • 💻 24/7 technical support

    • 🌐 Scalable infrastructure

    Inmate Management

    • 📉 Reduced behavioral incidents

    • ❤️ Improved inmate mental health

    • 🤝 Better staff-inmate relations

    • 📈 Enhanced rehabilitation outcomes

Creating Model Agencies

Learn how we partner with Sheriff's offices and leadership to develop exemplary agencies characterized by innovative technology and ongoing enhancement. By leveraging our advanced solutions and collaborative efforts, we build trust, improve efficiency, and cultivate safer, more resilient communities, establishing new standards within corrections.

Meet Sheriff Gary "Stitch" Guillory an inspirational leader, deploying solid agency & community initiatives !